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COVID-19 Notice Program and Service UpdatesPlease Read

COVID-19 Program and Service Updates

Family Services Windsor-Essex is committed to delivering quality service while ensuring a safe and healthy environment to our clients, staff, volunteers and visitors. To do this, we are operating under guidelines issued by the Public Health Agency of Canada, the Ontario Ministry of Health, and the Windsor-Essex County Health Unit. 

For more information contact us at 1-888-933-1831, or [email protected].  Please check this space regularly as it will be updated without notice.

Updated: May 7, 2021

Available Programs and Services

Counselling

We are available for counselling appointments:

  • By telephone
  • Secure Online video
  • (Limited) In-person

Please call our office at 1-888-933-1831 or 519-966-5010 and ask to speak with Customer Care to learn more.
You can also speak to a mental health professional for free by calling the Windsor-Essex Counselling Support Line at 1-877-451-1055 or 519-946-3277.

Support Services and Programs

We are available by telephone and/or other methods.  Please call our office at 1-888-933-1831 to learn more.

Income Tax Drop-Off Completion Service

We are available by telephone and/or other methods.  Please call our office at 1-888-933-1831 to learn more or click here.

Partner Assault Response Program (PAR)

We are available by telephone and/or other methods.  Please call our office at 1-888-933-1831 to learn more.

If you do not have a scheduled in-person appointment with us,  please call us so we can best serve you.   

Additional COVID-19 safety resources

Please find additional COVID-19 safety resources here:

Looking for counselling, financial counselling, resources or other information?

Click the links below for up-to-date information, resources & service availability during Covid-19.

Counselling and Mental Wellness Resources

Counselling
and Mental Wellness Resources

Younger hands holding older hands

Support Services
and Programs

Covid-19 Benefits
and Relief Measures

General Resources and Links

  1. Current Guidelines and Restrictions – Windsor-Essex County Health Unit
  2. Government of Ontario COVID-19 Website
  3. Government of Canada COVID-19 Website
  4. World Health Organization (WHO) COVID-19 Website 
  5. Covid19 Financial & General Info Sheet Updated 8-21-2020
  6. Prosper Canada – Financial Relief Navigator – English
  7. Prosper Canada – Financial Relief Navigator – French
Call 1-888-933-1831