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FSWE’s Media Room

Welcome to Family Services Windsor-Essex’s (FSWE) virtual Media Room!

Click on the links below to jump to a specific section:


Our Mission and Our Story

At FSWE, we believe that what makes us human is the drive to self-determination. When people lose this drive due to injustices such as trauma, poverty, exclusion and discrimination, FSWE provides support to build resiliency and restore people’s ability to choose their own place in the world.

For us, that means that through our counselling and individual support services, we are focused on:

  • Helping people become mentally well
  • Helping people meet their basic needs
  • Helping people feel valued and included
  • Making Windsor-Essex a better place to live

Family Services Windsor-Essex (FSWE) was established in 2012 following the amalgamation of two charitable agencies, Family Service Windsor-Essex County and Citizen Advocacy Windsor-Essex.

Family Service Windsor-Essex County was established in 1951, as an agency offering counselling services to individuals, couples and families.  The agency was one of the first organizations to be funded by United Way/Centraide Windsor-Essex County.

Citizen Advocacy Windsor-Essex was established in 1975 as an organization to assist adults with a developmental disability to live full lives in the community.

FSWE is a registered charity. Our registration number is 130364102 RR 0001.


Our Branding and Logos

Download a copy of our Branding Guidelines.

For our logos, select the format that best suits your need. Please do not modify the logo (other than resizing). If you have any questions, please e-mail us at [email protected]

JPG: Can be imported into Microsoft Word or PowerPoint.

EPS: The best choice for high resolution printing. Suggested for use in applications such as Illustrator, Photoshop and Quark.

PNG: Alternative to JPG. Can be imported into Microsoft Word or PowerPoint.

AI: Alterative to EPS. Also a good choice for high resolution printing. Suggested for use in applications such as Illustrator, Photoshop and Quark

  • English:
  • French:

Logo examples


Our Management Team

Photos and Bios of Joyce and all Managers.

Photos: Professional and downloadable

Bios: 200 – 300 words


Key Milestones

WordPress plugin: https://wordpress.org/plugins/timeline-express/

  • 1951: FSWE was established
  • 2010: Walk-in Clinics launched
  • 2012: FSWE and Citizen Advocacy amalgamate
  • 2014: FSWE purchases office space at 1770 Langlois and creates the Langlois Community Hub
  • 2015: Windsor-Essex Housing Connections launched
  • EAP milestones?

Fact Sheets

View or download Fact Sheets by Program:

  • Agency Fact Sheet
  • Counselling Program
  • Housing First
  • Voluntary Trusteeship and Financial Literacy
  • Elder Abuse Response Service
  • Hoarding Response Service
  • Adult Protective Service Worker (APSW)
  • Avenues
  • Partner Assault Response (PAR)
  • Income Tax Completion Clinic
  • CMWE

FSWE in the News

We are always honoured to have our stories captured by journalists. Here are stories in the last few years that we are proud of and highlight our work:


Awards and Recognition

FSWE is proud to have received and be recognized for the following:

  • Accredited by the Canadian Centre for Accreditation (continuously since 1998; most recently designation in 2020).
  • Finalist in the 2020 Business Excellence Awards « Pillar of our Community »
  • Recipient of the 2019 Gord Smith Healthy Workplace Platinum Award for our commitment to workplace wellness
  • Certified as a Living Wage Employer in 2017

Media Releases

Here is a curated list of our media releases. You can find all of them in our « What’s New » section:


Contact Information

To schedule an interview with any of our staff, please reach out to:

Jason Marin
Communications Specialist
jmarin [at] fswe [dot] ca
519-966-5010